What We Collect and Why It Is Necessary
When you create an account, we collect the details you submit — your name, contact information, and the payment method you choose to use. For Pakistan-based accounts, this includes transaction references linked to JazzCash, Easypaisa, and Raast, since those rails generate a reference number that we
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record alongside your deposit or withdrawal request. We also collect device data — the browser type, operating system, and IP address associated with your session — because this helps us detect unusual login attempts and keep your account secure. Browsing activity within the platform, such as
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which sections you open and how long a session runs, is logged in aggregate to improve how the lobby is organised. We do not sell your personal data to third parties. Sharing happens only where a payment processor needs to verify a transaction, or where we
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are required to respond to a lawful request under the jurisdiction relevant to your region. Data collected through Raast bank transfers follows the same retention rules as other payment records. If you close your account, we retain records for the period required under applicable law in
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your eligible region, after which personal identifiers are removed from active systems.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.